Will my child care be free?

No. A parent co-payment is assessed based on your total gross income and family size. You are responsible to pay this co-payment directly to your child care provider.

ELCFH pays a daily rate, which varies depending upon your child’s age, schedule and which provider you choose.

ELCFH does not pay the following and will be your responsibility:

• Differential fees (the difference between ELCFH daily rate & the provider’s standard charge)
• Transportation
• Supply fees
• Field trips
• Or any other miscellaneous fees

Make sure to ask your child care provider for a detailed list of all fees charged, including differential fees, before you enroll your child.

Do I need to report household changes?

Yes. It is your responsibility to notify the coalition within 14 calendar days of any change related to:

• Contact information –Address, phone or email
• Family size
• Change in work status – job loss, new job, change in hours, etc.
• Change in education status – no longer attending, new schedule, change in hours/credits, etc.
• An increase in your income that is higher than 85% of the state median income (SMI).

If you have a change to report, send an email to cs@elcfh.org.

What if my child is absent?

ELCFH can pay 3 absences per month per child without questioning why your child is absent.

Up to 10 additional absences may be considered for payment with documentation. See the Documentation of Absences form for further information.

Documentation of Absences Form: Get Form

I need to transfer my child to a different child care. What do I do?

1.    Make sure that your parent co-payments are paid in full.

2.    Talk to your current child care provider and ask that they send a withdrawal form to cs@elcfh.org.

3.    Send an email to cs@elcfh.org to let us know:

• Name of child
• Last day with current provider
• Name of new provider and the start date

Please plan ahead. Requests are processed in the order in which they are received and take up to 10 days.

My SR services will end soon. How do I redetermine for SR?

The Family Portal will send you an email 45 days before your SR services expire. You are responsible to log into your Family Portal account to complete and submit your application through the Eligibility Wizard.

If you do not submit the application by the redetermination due date, SR services will be terminated.